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Davinci Broadband promises your experience with us will be the best residential service that you will ever get. We view it from three different perspectives.
1. OUR COMMITMENT TO YOU, OUR CUSTOMER.
Davinci Broadband is committed to bringing you a level of service unparalleled in this industry. From the short response times when you call with a question or problem to our doing everything possible to make sure that everyone in the region who we approach can make a connection to our service. Our service is evident in everything from our fast and friendly installation technicians to our extensive list of value added features to our ongoing commitment to incorporating all of the newest technical innovations.
2. THE BROADEST SERVICE OFFERINGS
Our service offering covers more of what YOU need. This goes far beyond just the speed of the connection (which of course is lightning fast!!), there is built in Spam and Virus protection, and telephone support. Our technical support is more than just confirming whether the problem is with our signal or your computer. A Pay-Per-Use program is available to take care of ALL computer related service issues. We can set up a wireless LAN system so your whole family can share printers and peripherals, etc.
We will offer Internet-based telephone service (Voice over IP or VoIP) in the near future. And we are committed to growing our offering whenever we come across a product or service that will benefit our customers.
3. LET’S GET PERSONAL
We offer you our last line of service commitment, ourselves. At anytime you are invited to contact the president of the company with questions, service issues that you feel are not being taken care of through the regular channels or whenever you think we are not living up to our goals, objectives, and service promises. This is a 24/7/365 commitment. We always welcome your feedback,
feel free to call us at 403-931-6730, or TOLL FREE at 866-931-6730.
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